Libraries and Technology

This module prepares librarians for the institutional changes that take place when the library is equipped with public access technology.

Beyond Access freely shares these training resources for libraries and development organizations who want to improve community information services. If you’re interested in learning more about this training resource, please contact us at

Download an overview of this training module:

Libraries and Technology Overview (PDF) »

Participants will be able to:

  • Understand the typical changes to anticipate when computers and internet access are introduced to the library
  • Identify the types of users who can benefit from the use of technology at libraries
  • Make informed decisions about where and how to arrange the library’s physical space incorporating computers
  • Identify the main computer security issues, equipment maintenance and protection considerations relevant to libraries
  • Employ and explain to users basic online ethics and etiquette
  • Manage the differences in daily librarian workflow associated with the arrival of public access technology
  • Designing library space around new technology
  • Public access technology set-up and maintenance
  • User policies and support for public access technology
  • Matching user needs to available technology resources
  • Basic troubleshooting and common technology challenges in libraries