Knowledge is Power: The Role of Libraries in Financial Inclusion

Over the last decade, governments and international donors have increasingly invested in financial inclusion policies and programs. Yet significant divisions remain between those with the skills, knowledge, and resources necessary to manage personal or institutional finances and those without.

In this brief, Beyond Access examines government efforts to advance financial inclusion and poses a number of important questions:

  • How will people learn about new banking tools, laws, and financial management skills?
  • How will they access and learn to use them?
  • How will they contact and interact with the government, banks, and other service providers?
  • How will governments meet their G20 commitments to provide financial education to those in need?

Libraries are well-positioned to address these questions and help meet government commitments to provide financial education. In fact, there are many examples of libraries offering free financial education services to the public.